Terms and Conditions
Your acceptance of the terms and conditions outlined are required to process your reservation.
Prepayment by credit card and subsequent confirmation by Roadrentals or Event Bus Charters and Tours is accepted as confirmation of your booking.
All transactions are conducted in New Zealand Dollars (NZD). Due to exchange rate fluctuations, at times there may be some variance in the amounts refunded compared to the amount initially charged. Roadrentals or Event Bus Charters and Tours (and associated companies) does not accept any liability for these variances or any subsequent credit card/bank charges relating to these transfers to customer’s accounts. Payments using Amex, JCB or Diners incur a non-refundable 3% surcharge.
Roadrentals or Event Bus Charters and Tours (and associated companies) reserve the right to amend timetables, cancel departures, substitute plant and equipment and alter ticket prices at any time.
All agreements and contracts shall be subject solely to New Zealand law and the exclusive jurisdiction of the New Zealand courts. In the event of a cancellation or amendment to your booking, notification period is in NZ time (NZST).
In the event of a cancellation or amendment to your booking, refunds will only be granted when Roadrentals or Event Bus Charters and Tours receives notification at least 48 hours prior (NZ time) to departure/collection date.